REFERRAL PROCESS
A Simple, Clear Referral Process
We want to make the referral process as straightforward as possible for professionals, families, and placing authorities.
From the first enquiry to a child moving into our home, we work closely with everyone involved to ensure a smooth, thoughtful, and child-focused transition.
THE PROCESS
What Happens After You Get in Touch
We follow a clear, professional process to ensure every referral is handled with care, confidentiality, and the child’s best interests at the heart.
1
Initial Enquiry
Get in touch by phone, email, or our online form to tell us about the child’s needs.
2
Information Sharing
We’ll ask for some key information to understand the situation and needs.
3
Discussion & Assessment
Our team will discuss the referral in more detail and assess how we can help.
4
Matching & Planning
If appropriate, we’ll start planning how we can meet the child’s needs.
5
Transition to the Home
We work with everyone involved to ensure a safe, supported transition.
6
Ongoing Support
We keep in close contact and work together to support the child’s future.
WHO CAN REFER
We Work With Professionals and Families
We accept referrals from local authorities, social workers, independent fostering agencies, and other professionals.
We also welcome enquiries from families who are looking for information and would like to understand how we can help.
Local Authorities
Social Workers
Independent Fostering Agencies
Families
KEY INFORMATION
What You’ll Need to Provide
To help us assess the referral, please have the following information ready. This allows us to respond quickly and ensure we understand the child’s needs from the start.
Child’s Details
Name, age, and a brief overview of their needs.
Referral Information
Your role, organisation, and contact details.
Background Summary
Relevant background and current circumstances.
Support Needs
Any specific care, emotional, or therapeutic needs.
Timeframe
When support is needed and any key deadlines.
READY TO GET STARTED?
Make a Referral or Speak to Our Team
We’re here to answer your questions and guide you through the next steps. Your call or email will always be handled with care and confidentiality.
